Last Updated: November 8, 2025
This Privacy Policy explains how Nataly Komova Interior Design (“Studio,” “we,” “our,” or “us”) collects, uses, and protects personal information obtained through the website www.natalykomova.com and related online tools, including any messaging services or project management platforms used for client communication (collectively, the “Services”).
By using our Website or submitting your information, you agree to this Privacy Policy.
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1. Information We Collect
We collect only the data necessary to provide our services and maintain communication with clients and partners.
This may include:
• Full name and contact details (email, phone number, messenger ID, address)
• Project-related information shared through forms or chat messages
• Technical data such as IP address, browser type, and cookies
• Files voluntarily provided for design or contractual purposes (e.g., drawings, references, documents)
We do not collect or store sensitive financial data such as credit card numbers or passwords. Payments, when applicable, are processed exclusively by certified third-party providers.
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2. How We Use Your Information
We use personal data strictly for legitimate business purposes, including:
• Providing design and consulting services
• Preparing and managing project documentation and agreements
• Communicating with clients and contractors
• Improving the performance and security of our Website
• Complying with legal and tax requirements
We do not sell, rent, or trade personal data under any circumstances.
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3. Communication via Chat Platforms
When communicating through Telegram or other online platforms:
• Messages are processed via the respective platform’s infrastructure and may pass through additional secure service providers used for workflow automation.
• All transmissions occur over an encrypted connection (HTTPS or equivalent).
• While we take appropriate security measures, please avoid sharing unnecessary confidential or financial data within chat messages.
• Payment processing always occurs on secure external pages provided by certified payment processors. The Studio does not access or store card details.
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4. Data Storage and Retention
Your personal data is stored securely in digital form on encrypted devices and trusted cloud services.
We retain personal information only as long as necessary to fulfill contractual obligations and comply with recordkeeping requirements.
Project-related data (such as contracts, drawings, or design files) may be stored for up to three years after project completion, unless otherwise required by law.
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5. Data Sharing
We may share limited data with trusted third parties who assist us in operating our business (for example: hosting providers, accounting systems, or communication tools).
These parties are bound by confidentiality and data protection agreements.
We will never disclose or transfer your data to unauthorized persons or organizations.
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6. International Data Transfers
Depending on your location, your data may be processed on servers located outside your country of residence.
By using our Website, you consent to such data transfer, storage, and processing, provided that appropriate safeguards are in place to protect your privacy.
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7. Your Rights
You have the right to:
• Request access to your personal data;
• Ask for correction or deletion of inaccurate or outdated data;
• Withdraw consent to data processing;
• Request a copy of your personal data in a portable format (where applicable).
To exercise these rights, please contact us via email at komovadesign@gmail.com.
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8. Data Protection Measures
We implement reasonable administrative, technical, and physical security measures, including:
• Encrypted data storage
• Password-protected systems
• Controlled access to personal files
• Regular software updates and malware protection
While we strive to ensure the highest level of security, no digital transmission or storage can be guaranteed to be 100% secure.
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9. Confidentiality and Intellectual Property
All materials shared during collaboration — including design concepts, drawings, and documents — remain confidential and are used solely for the purpose of the contracted services.
Intellectual property rights for all creative works developed by the Studio or its contractors belong to Nataly Komova Interior Design, unless otherwise agreed in writing.
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10. Legal Basis and Jurisdiction
This Policy is governed by the laws applicable in the country where the Studio operates and maintains its primary business activities.
Any disputes arising under or in connection with this Policy shall be resolved by the competent courts of that jurisdiction.
If you are located in the EU, UK, or USA, we comply with the principles of the GDPR, UK Data Protection Act, and California Consumer Privacy Act (CCPA) regarding the processing of your data.
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11. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law.
Any updates will be posted on this page with the revised date. We encourage you to review this page periodically.
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12. Contact Information
If you have any questions about this Privacy Policy or your personal data, please contact us:
📧 Email: komovadesign@gmail.com
🌐 Website: www.natalykomova.com